Website Terms of Use

Welcome to our online store!

Ignite Exhausts and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
 

Hours of Operation

You can make purchases at www.igniteexhausts.com.au 24 hours and day - 7 days a week. 
Our Factory / Office is open Monday - Friday 7am - 5:30pm and Saturday 7am - 12noon. Any changes to these arrangements are announced via our Website and Facebook page.
 

Order and general Enquiries

All enquiries should be sent to [email protected]. Emails will be answered as soon as possible (usually within 24 hours).
 

Electronic communications

When you visit Ignite Exhausts or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
 

Payment Options

• Credit Card
• PayPal
• Bank Deposit
• Money Order
• Cash on Collection of goods as arranged with Ignite Exhausts
• Afterpay
• ZipPay

Please ensure you include your user ID in the description field so we can trace the payment to your purchase. This is very important - Ignite Exhausts receive many payments each day into its bank account and without proper reference we cannot trace that you have paid. Do not include the item description in the description field - this does not tell us who you are, so these descriptions will delay the shipping of your order.

Shipping Policy and Procedure

Please allow enough time for your order to be delivered before inquiring. Orders are generally shipped within one working day of receiving payment. You will receive an email or tracking number stating when your order was shipped. Please keep in mind that during holidays, shipping could take a little longer.

All shipping prices are quoted during the order process and charged according to postcode. Items listed as free delivery have a posted amount incorporated into the item price and no additional delivery charges will be incurred.

Please note: After we ship your order, please understand that it is in transit with the postal carrier, and we have no control over any delays they may encounter.

Risk of Loss

All items purchased from Ignite Exhausts are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Problem Resolution

We strongly encourage customers to resolve any outstanding issues by communicating directly with us. Your business is extremely important to us and we pride ourselves on our outstanding levels of customer satisfaction and our determination to ensure you become our customer for life. We are committed to work through any issues you may have in accordance with our policies and strongly believe that we can resolve the issue through good communication.

Warranties / Returns Policy

Only Faulty or damaged products will be excepted for return, please email us at [email protected] or call 03 9740 8885 prior to returning any products. We will then contact you to discuss the reason for the product to be returned. All products must be returned to us within 30 days of original delivery and must be undamaged, unaltered & with its original packaging. The buyer is responsible for all return postage costs. No returns are permitted after 30 days. Certain products are excluded from the right of return and may not be returned. We do not cover items damaged in transit and recommend insurance for all orders.
For information on product warranties, please check out each item as policies vary depending on product/s purchased.

Privacy Policy

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Ignite Exhausts or its content suppliers and protected by Australia and international copyright laws. The compilation of all content on this site is the exclusive property of Ignite Exhausts and protected by Australian and international copyright laws. 
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Trademarks

Ignite Exhausts trademarks and trade dress may not be used in connection with any product or service that is not Ignite Exhausts, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Ignite Exhausts. All other trademarks not owned by Ignite Exhausts or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Ignite Exhausts or its subsidiaries.

Product Descriptions

Ignite Exhausts and its associates attempt to be as accurate as possible. However, Ignite Exhausts does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Ignite Exhausts itself is not as described, your sole remedy is to return it in unused condition.

Licence and Site Access

Ignite Exhausts grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Ignite Exhausts. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Ignite Exhausts. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Ignite Exhausts and our associates without express written consent. You may not use any meta tags or any other ":hidden text": utilizing Ignite Exhausts' name or trademarks without the express written consent of Ignite Exhausts. Any unauthorized use terminates the permission or license granted by Ignite Exhausts. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Ignite Exhausts so long as the link does not portray Ignite Exhausts, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Ignite Exhausts logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Membership Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Ignite Exhausts and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Feedback, Comments, Emails and Other Content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of ":spam.": You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Ignite Exhausts reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Ignite Exhausts and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Ignite Exhausts and its associates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Ignite Exhausts or its associates for all claims resulting from content you supply. Ignite Exhausts has the right but not the obligation to monitor and edit or remove any activity or content. Ignite Exhausts takes no responsibility and assumes no liability for any content posted by you or any third party.

Disclaimer of Warranties and Limitations of Liability

This site is provided by Ignite Exhausts on an ":AS IS": and ":AS AVAILABLE": basis. Ignite Exhausts makes no representations or warranties of any king, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. Ignite Exhausts does not warrant that this site, its servers, or email sent from the Ignite Exhausts are free of viruses or other harmful components. Ignite Exhausts will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitations of certain damages. If these laws apply to you, some of all of the above disclaimers, exclusions or limitations may not apply to you and you may have additional rights.

Applicable Law

By visiting Ignite Exhausts, you agree that the laws of the state of Australia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Ignite Exhausts or its associates. Any dispute relating in any way to your visit to Ignite Exhausts or to products you purchase through Ignite Exhausts shall be submitted to confidential arbitration in Australia, except that, to the extent you have in any manner violated or threatened to violate Ignite Exhausts' intellectual property rights, Ignite Exhausts may seek injunctive or other appropriate relief in any state or federal court in the state of Australia, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification, and Severability

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Ignite Exhausts. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Questions

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: [email protected]